Reviews

Very knowledgeable and professional technician. Thankfully, no BS. The technician was honest and forthright about the issue. I felt extremely confident after speaking with him that I was finally getting honest answers about the root cause of the problems with my refrigerator. Consequently, his diagnosis helped me to mitigate a settlement with my extended warranty company; something several previous technicians failed to do. I would definitely recommend the team at First Class.

Just like their name First Class I found that is exactly the customer service that I received on the repair of my Maytag washing machine, it required extensive repair inner, outer tub and transmission the technician was excellent Juan and his assistant. I am highly recommending this service company. I would definitely contact them again for any of my appliance repair needs. Thank you First Class for making my repair as efficient as possible.

First Class Appliances are amazing! Tina one of there sales associates had incredible customer service and is very knowledgeable about there products! She went above and beyond to get us our parts sooner than expected.

Adriana and Tina were GREAT with appointment and scheduling. Justin was awesome technician and explained and repaired washing machine as good as new. Thank you first class appliances it was a first class experience!

Very nice and efficient. They actually answer their phones and call you back. I would highly recommend their services. Other appliance repair companies could learn from their example.

The company offered excellent customer service and repair. The team was courteous, professional and prompt in their replies. The technician, Alex, was on-time and knowledgeable. Thank you.

Bought our refrigerator here and was really about it. They have low monthly payment and also low interest rate. The have reliable staff who always willing to cater your needs and answer all your concerns regarding with their products. Highly recommended!

I’m Canadian vacationing in Florida. Had issues with my dishwasher. Frigidaire reffered me to First Class appliances.
The repairman took a look at the code, and in the matter of 45min issue was solved, he was knowledgeable, efficient and polite. Finally have come across a company that I can trust and be able to refer it to family and friends...
Good job, keep up the good work

From the scheduling to the follow up call after the service, First Class Appliances is literally first class- superb service, excellent service technicians

Great service. Very professional. Management keeps their customers informed and the service techs are very knowledgeable and courteous.

Fantastic customer service! Sometimes the phones are extremely busy but be patient because the staff is very accommodating and helpful! Nice technicians too. My machine was repaired and the work area was cleaned up. I am relieved that today is finally laundry day!

Very knowledgeable, pleasant to speak with and willing to make sure all of my concerns are addressed. I would highly recommend them.

excellent service from the customer service and the technicians are the best we have seen here in Miami. Checking to the last details and striving to do a good job to please the customer. Congratulations you are highly recommend

I had a problem with an AC unit and an exhaust fan. They came promptly as scheduled diagnosed the problems, ascertained the AC was under warranty and took care of both problems . I have used this company before and will continue to call them

We've had great experiences with this company the last 2 years. We will continue to use them in our new house and recommend them to others.

My refrigerator needed repair and it is under warranty. They handled the claim quickly. The office staff and service people were top notch. Very professional and friendly. I would highly recommend them.

Thank you for an excellent service to my house call. Your staff and employees were very professional and attended to my urgency quickly to resolve my refrigerador issues. I would recommend to anyone this company in the future.

Great work. Solid company.

I'm very happy I called First Class AC & Appliances. Great service!

Though running late from a previous appointment, the technicians fixed a problem with our refrigerator in one visit that other repair companies said would require a very expensive replacement part. They also fixed a few other little things on the fridge that needed done. Juan and Raphael were awesome!!

Very professional and excellent follow up.

Very professional, friendly and fast!

Best possible service! Techs arrived early and were both personable and professional. Worked hard and efficiently. Answered all of my questions, cleaned up after themselves. Highly recommend.

Excellent service. The technicians were precise, in only 20 minutes I got an estimate and in less than a week the problem was solved! The price was affordable comparing with other companies.

First Class deserves the name, the technicians were First Class This is as good as it gets job well done!

I called First Class AC because my dryer wasn't working . They order the damaged part and repair it in a fast an efficient way. Thanks!!!!!!!!!!!! I will call this company again.

Got a problem with my Fridge and they fix the problem very fast!
totally worth it ...

Nice service! Great people

I Just don´t understand the one star review!!
These people in incredible capable and responsable, don´t know if they chance crew or the owner, but the one that help me, not only found the best prices of the market for two parts, one for my washing machine and other for my fridge, not only they send it to me FREE OF CHARGE, but in record time.

ten thousand Star For them.

hey, and im not family hahaha just in case...
seriously highly recommended !

Excellent company, with highly qualified personnel, 100% recommendable